Critical Edge designs, builds, and supports physical security systems that keep people, property, and operations protected. Founded almost 30 years ago, we bring design, field installation, and manufacturer partnerships together so Municipalities, Health Care, Industrial Facilities, and Enterprise Commercial sites across the Southeast can specify, install, and then actually use access control systems, video surveillance systems, intercom systems, and structured cabling. After the project is completed, our managed services keep those systems secure, supported, and working. We serve government and private organizations in Arkansas, Tennessee, Georgia, Florida, Mississippi, Missouri, Oklahoma, Texas, and the wider Southeast. The work is close to the customer: you walk the site, you see the install, and you are still on the account when the next door or camera is added. If you want to sell systems you can stand behind, and stay with the customer after the signature, join Critical Edge.

Careers

Current Openings

  • Critical Edge, Inc. | Memphis, TN

    Pay: $35 - $45 hourly

    Job Type: Full-Time

    Location: Memphis, TN (regional travel required)

    About the Role

    The Level 3 Low Voltage Technician is our most experienced field role below Lead Technician. This person works independently, mentors junior techs, and can be trusted to represent Critical Edge on-site with minimal supervision.

    Certifications (Preferred, Not Required at Hire)

    Certification / Category / Priority

    • Genetec Security Center (GSC-A or higher) Access Control / VMS / High

    • ASSA ABLOY Aperio / Access Control Hardware / Medium

    • Motorola / Avigilon Camera & VMS Video Surveillance / Medium

    • Hanwha Vision Certification / Video Surveillance / Medium

    • i-PRO Certification / Video Surveillance / Medium

    • Commend Intercom Certification / Intercom Systems / Medium

    • BICSI Installer 1 or 2 / Structured Cabling / Medium

    • OSHA 10 / Safety / High

    Physical Requirements

    Ability to work at heights (ladders, lifts), in ceilings and crawlspaces, and lift up to 50 lbs. Comfortable working in both indoor commercial environments and outdoor/industrial settings.

    Why Critical Edge

    We're locally based with a strong regional reputation, not a call-center-run national franchise. Competitive pay based on experience, with a growth path toward Lead Technician.

     

    • Install and terminate IP camera systems, access control hardware, and intercom systems with minimal oversight

    • Lead the technical execution of assigned projects, coordinating with the Lead Technician and Project Manager on sequencing and site logistics

    • Install and terminate access control hardware (readers, strikes, maglocks, REX devices, door contacts) across single- and multi-door systems

    • Install and terminate camera systems from Motorola, Hanwha, and i-PRO, and support VMS commissioning as needed (system programming is handled by our IT staff)

    • Pull, terminate, and test structured cabling (Cat6, fiber where required) to industry standards

    • Diagnose and resolve system issues in the field — network connectivity, power, device failures — without escalating routine problems

    • Mentor Level 1 and Level 2 technicians on-site, reviewing their work for quality and code compliance

    • Read and work from architectural drawings, riser diagrams, and system designs; flag discrepancies before they become install problems

    • Maintain accurate as-built documentation, device inventories, and commissioning records for each site

    • Represent Critical Edge professionally with client staff — facilities managers, IT contacts, and site personnel — during install and turnover

    • Travel to job sites across our service area, including multi-day trips for out-of-town or multi-site projects

    • 4+ years of hands-on experience in low voltage/security systems installation, with at least 2 years working at a lead or senior technician level

    • Working knowledge of access control systems (any major brand; Genetec, Software House, Lenel, or similar strongly preferred)

    • Experience with IP camera systems and VMS platforms — prior exposure to Genetec, Motorola, Hanwha, or i-PRO is a plus

    • Solid understanding of structured cabling standards and basic networking (IP addressing, VLANs, PoE)

    • Comfortable reading construction drawings and low-voltage system schematics

    • Valid driver's license and ability to travel regionally, including occasional overnight trips

    • Strong communication skills — this role interacts directly with clients, not just other technicians

    • Manufacturer certifications preferred but not required at hire — Critical Edge will sponsor and support certification training once hired

  • Critical Edge, Inc. | Memphis, TN

    Pay: base $65,000 - $85,000 (can make up to $250,000)

    Job Type: Full-Time

    Location: Memphis, TN (regional travel required, under 10% overnight)

    What you bring

    • 3+ years selling security or low voltage

    • Readers, cameras, VMS, PoE, door hardware

    • Genetec, Avigilon, Motorola, or Axis a plus

    • A local book of relationships is a plus

    • Valid license, mostly in the field

    • Clear writing for proposals and CRM notes

    • No degree required

    Pay and benefits

    Base set on experience and book of business. Uncapped commission on project gross profit, plus a residual

    on managed-service agreements you bring in, 100% Paid Medical for employee, dental, and vision. 401(k) w/ match. Vehicle

    allowance or mileage, phone, and laptop.

Apply Here