Why Critical Edge

We're locally based with a strong regional reputation, not a call-center-run national franchise. Competitive pay based on experience, with a growth path toward Lead Technician.

Install and terminate IP camera systems, access control hardware, and intercom systems with minimal oversight

Lead the technical execution of assigned projects, coordinating with the Lead Technician and Project Manager on sequencing and site logistics

Install and terminate access control hardware (readers, strikes, maglocks, REX devices, door contacts) across single- and multi-door systems

Install and terminate camera systems from Motorola, Hanwha, and i-PRO, and support VMS commissioning as needed (system programming is handled by our IT staff)

Pull, terminate, and test structured cabling (Cat6, fiber where required) to industry standards

Diagnose and resolve system issues in the field — network connectivity, power, device failures — without escalating routine problems

Mentor Level 1 and Level 2 technicians on-site, reviewing their work for quality and code compliance

Read and work from architectural drawings, riser diagrams, and system designs; flag discrepancies before they become install problems

Maintain accurate as-built documentation, device inventories, and commissioning records for each site

Represent Critical Edge professionally with client staff — facilities managers, IT contacts, and site personnel — during install and turnover

Travel to job sites across our service area, including multi-day trips for out-of-town or multi-site projects

4+ years of hands-on experience in low voltage/security systems installation, with at least 2 years working at a lead or senior technician level

Working knowledge of access control systems (any major brand; Genetec, Software House, Lenel, or similar strongly preferred)

Experience with IP camera systems and VMS platforms — prior exposure to Genetec, Motorola, Hanwha, or i-PRO is a plus

Solid understanding of structured cabling standards and basic networking (IP addressing, VLANs, PoE)

Comfortable reading construction drawings and low-voltage system schematics

Valid driver's license and ability to travel regionally, including occasional overnight trips

Strong communication skills — this role interacts directly with clients, not just other technicians

Manufacturer certifications preferred but not required at hire — Critical Edge will sponsor and support certification training once hired